(UX) Observing Serendipity in Digital Information Environments

An extensive research paper that summarises and reflects upon the findings of serendipity in three different digital information environments: online news, e-commerce, and digital libraries. The area of my project being online news whilst two other researchers investigated e-commerce and digital libraries. https://asistdl.onlinelibrary.wiley.com/doi/10.1002/pra2.2015.145052010019