Description

A BIT ABOUT THE ROLE
The Ecommerce Production Assistant reports to the Ecommerce Production Manager and plays a pivotal role ensuring a seamless and innovative online shopping experience for our customers. Your role is a key function supporting delivery of our online stores, you will be responsible for managing our websites, ensuring brand consistency, launching new products, and a best-in-class experience for our customers. Your efforts will directly influence our brand’s digital footprint, sales growth, and customer engagement in optimising our online store across multiple territories, assisting with day-to-day operations, and contributing to the implementation of strategic initiatives.

BENEFITS AT BODEN
Flexible hybrid working
Targeted annual bonus scheme
Generous Boden clothing allowance and 30% discount on all current clothing ranges
Holiday increase with years of service
Portal with an array of discounts and cashback offers on retail and entertainment
Group personal pension scheme and life insurance cover
24/7 Virtual GP service for you and your household
Free onsite parking, teas & coffee stations and subsidised café with free toast for breakfast
ROLE RESPONSIBILITIES
Assist in the management and maintenance of each of Boden’s online stores, ensuring a seamless and on brand user experience.
Responsible for launching and tracking all products launched ensuring Kate has all the information required to make a purchase.
Responsible for the execution and maintenance of all on-site SEO strategies
Responsible for delivering consistent site standards and continuous improvement initiatives.
Conduct regular website audits to identify areas for improvement, optimizing performance to enhance user satisfaction and conversion rates.
Responsible for investigating, identifying, and fixing issues that impact the customer experience/site performance.
Support the implementation of site enhancements, updates, and new features in collaboration with the engineering and UX/UI teams.
Contribute ideas and insights to help drive traffic, increase conversion rates, and maximise revenue.
Collaborate with cross-functional teams to support various product launches, campaigns, and sales.
THE EXPERIENCE WE ARE LOOKING FOR
Must have at least 1-2 years hands on experience managing complex e-Commerce and/or multichannel websites and projects, ideally in a fast-paced retail environment.
Has worked with Product Data Management Software
Experience with CMS and associated systems and technologies.
Analytical with good problem-solving skills
Can deliver results in a busy, fast-paced environment.
A BIT ABOUT YOU
Experience with Shopify or Shopify Plus
Knowledge of HTML & CSS
Professional/Interpersonal Skills Required:
Excellent people skills and can influence at all levels with a positive attitude.
Flexible in approach and strong on teamwork
We want Boden to be the place everyone wants to work. Friendly and open, understanding and supportive. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.
We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.