Simplifying a complex Portfolio

Principle lead, accountable for programmatic digital transformation & GTM execution of the full B2B Portfolio, commercial delivery, governance, planning and marketing of the business product portfolio Managed a team of 6 Heads of including Product/ Product Marketing/ GTM & Marketing/ Planning and Pricing & Yield Management and full team of Subject Matter Experts totalling 58 people Developed & motivated team to a mature operational state – +12% happier o Implemented a people development programme to encourage collaborative ‘team by design’ approach to ways of working and championed improvements across functions o Resulted in a more focused and motivated team, who felt their needs were understood and acted upon. Shifting team from bottom 3 to top 3 performing/happies teams Delivered Product lifecycle Framework – achieving 20% improved GTM on all digital projects o Implemented a ‘customer centred design’ framework that ensured at every delivery gating/decision point the customer experience came first to enable digital integration. o Delivered strategic product portfolio to generate new revenue/growth £250m+ focused on Digital growth platforms and incubation o Accountable to deliver converged digital products and services, connectivity/ voice/ cloud and all SAAS solutions o Developing business plans and preparing comprehensive business cases/ reports o Strategic management of key partners Authority on B2B Customer Experience design – 2% CSI uplift year on year to streamlined process o Owned two end-to-end lean six-sigma projects: ‘Lead to Cash’, ‘on 24 Hour Service’ for Enterprise Customers. Improving the processes and workflows resulting in ‘reduced time’ to implement customer change or commercial contracts. These were board level issued project as part of ‘Accelerated Leaders Programme’ Capex Management £20m+ with 100% utilisation and 13% cost saving to achieve digital growth Coaching & Men toring 69 Talentees (grads, interns, apprentices) and 15 senior managers