Website Redesign - National Institute for Insurance against Accidents at Work
Designed a site aimed to help doctors streamlining and optimizing their online journey with an updated intuitive and innovative process. I was involved in the end-to-end design process:
•Conducted user research to understand user segmentation, goals and behaviors;
•Created wireframes and prototypes to actualize current portal dedicated section, navigation and information architecture schema;
•Redesign a frictionless flow that encourage doctors to complete their work tasks and added digital touch-points features in order to improve user experience
