WaterAid: user-centric conversion pages

  • Kaja Luke

Building multi-media webpages, informed by user research and insight, to drive consideration and conversion.

I built this page primarily to build understanding of the water crisis in Bangladesh with a secondary ask of donating to the WaterAid winter appeal. Using insight from previous years, the aim was to increase scroll depth, on-page engagement and click-throughs to the donate page.

  • Engagement rate was up 4.5%
  • Session duration was up 15%
  • Average scroll depth was 60% with 12% of users viewing full page
  • Conversion rate (donate clicks) was 6%