When developing JoyRide the aim was to create an app that would increase the safety of cyclists while on their daily commute. To guarantee the effectiveness of the app the end user was consulted from the start upon every aspect. From basic functions through to colour and approach.
A key thing was to develop an app that was easy to operate that the user would find instinctive. Focusing on the key issues that they would face on a daily basis from danger awareness through education to safety based routing.
To understand the key audience for this app research questions were developed. From these an understanding of the cyclists daily issues were evident and personas were created to focus the progression of the applications features.