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Virgin Atlantic baggage bot

Knowing how much to pack can be a tricky matter. People ask us more questions about baggage than most other subjects, so we created a handy little bot to help. Baggage bot is learning what Virgin Atlantic customers need to know and developing and providing quick responses to your most frequently asked questions.

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Project Tags

  • #customercareservice
  • #chatbot
  • #ux

Skills

  • Writing
  • Customer Support
  • UI Design

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